I see from some reviews that people say it turned up and was faulty and you wouldnt allow them to return the item. Can you confirm you will allow me t

If a product is sold to you and it is clearly faulty, then the seller has a legal requirement to replace or refund as the item sold is not of merchantable quality.

What way does the battery go in is it + down?

The + goes in first. The alternative view would be that with a choice of 2 ways try each and settle for the one that works - this is meant to be helpful as it would save a lot of time.

Would I be allowed to take it on an aircraft

I take mine on the aircraft sometimes in hand luggage, especially on long journeys. I have not used it on he plane but in transit airports I have. If you are going to places where English is not spoken much I would suggest you put it in your checked-in luggage as it is a little difficult to explain exactly what it is!

How long is it expected to last

Paingone plus is powered by a AAA battery and as such will not require replacing - just change the battery when necessary.

Paingone Plus | Desertcart Congo

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

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454755Fr

Duties & taxes included

In stock

Sold byAmazon CongoDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Congo.

Secure transaction

Description

⚡ Pain relief that fits in your pocket—fast, fuss-free, and always ready.

ERGONOMIC EASY GRIP - Designed for arthritic or tired hands, making targeted application effortless and precise.
ULTRA LONG BATTERY LIFE - Over 800 treatments from a single AAA battery means reliable relief on the go.
INSTANT ONE TOUCH RELIEF - Activate 30 seconds of powerful TENS pulses with a single press—no fumbling, no delay.
MESS FREE WIRELESS DESIGN - Forget sticky pads and wires—discreet pain relief through clothing anytime, anywhere.
CLINICALLY CERTIFIED TRUSTED - Class IIa medical device used by 2 million+ users for safe, drug-free pain management.

The Paingone Plus TENS Pen is a compact, wireless electrotherapy device delivering fast, targeted pain relief with a single button press. It offers over 800 treatments per AAA battery, requires no pads or gels, and is ergonomically designed for easy use on multiple body areas. Clinically certified and trusted by millions, it provides drug-free, natural pain management anytime, anywhere.

Specifications

ASIN	B01HTXH1CU
ASIN	B01HTXH1CU
Batteries	1 AAA batteries required.
Best Sellers Rank	15,422 in Health & Personal Care ( See Top 100 in Health & Personal Care ) 26 in Muscle & Nerve Stimulators 1,438 in Over-the-Counter Medication
Brand	Paingone
Country of origin	Italy
Country of origin	Italy
Customer Reviews	4.0 4.0 out of 5 stars (2,234)
Customer reviews	4.0 4.0 out of 5 stars (2,234)
Date First Available	18 Jun. 2020
Delivery information	We cannot deliver certain products outside mainland UK ( Details ). We will only be able to confirm if this product can be delivered to your chosen address when you enter your delivery address at checkout.
Format	Solid
Guaranteed software updates until	unknown
Is discontinued by manufacturer	No
Item model number	PGNPLUS
Manufacturer	Medi Direct
Product Dimensions	18 x 9.5 x 5 cm; 140 g
Units	1 count

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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454755Fr

Duties & taxes included

In stock

Sold byAmazon CongoDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to Congo.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

View all Trustpilot reviews