I can only get the power bank to charge to 80% , before I charge phone , is it faulty? It's brand new
Does it come pre charged?
Common Questions
Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.
Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.
Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.
Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.
Trustpilot
TrustScore 4.5 | 7,300+ reviews
Shop Global, Save with Desertcart
Value for Money
Competitive prices on a vast range of products
Shop Globally
Serving millions of shoppers across more than 100 countries
Enhanced Protection
Trusted payment options loved by worldwide shoppers
Customer Assurance
Trusted payment options loved by worldwide shoppers.
Desertcart App
Shop on the go, anytime, anywhere.
367808Fr
Duties & taxes incl.
Congostore
1
Free Returns
30 daysfor PRO membership users
15 dayswithout membership
Secure Transaction
Trustpilot
TrustScore 4.5 | 7,300+ reviews
Meera L.
Smooth transaction and product arrived in perfect condition.
3 weeks ago
Zainab N.
Fantastic and great service. Shipping was faster than expected.
![RAVIAD iPhone Cable Short [1FT/30CM, MFi Certified] Nylon Braided iPhone Charger Cable USB Fast Charging Lightning Cable for iPhone 13 12 11 Pro Max X XS XR 10 8 8 7 Plus 6 6s 5s 5 SE 2020 - Black](https://images-eu.ssl-images-amazon.com/images/I/61W+Tlp439L._AC_UL116_SR116,116_.jpg)