Question 1

How does the main compartment open?  Flap or zip?  Does it open wide?

Accepted Answer

There is an initial flap that magnetically snaps (this is the area that you see with the straps), once you have opened that you there are two compartments with zippers. The main one is at the top.  It is fairly deep and holds a lot of items and it is insulated. I would say that it opens fairly wide, we packed a lot of food in them, along with some small ice packs. Obviously it is not one for more than one day, but it works great for a picnic, or day hike.  The other compartment is smaller and closer to the bottom and it also zips. It is the one that houses the plates, utensils, etc.  This is a very high quality product. My husband and I took it with us while hiking in Zion's Canyon, Utah and the Grand Canyon, Arizona. We had another day pack, but this one was really nice as we were able to pack our lunches and snacks. There is a side pocket that also zips and is also insulated that can hold water bottles, or mini bottles, etc.

Question 2

Are the straps and trim on the outside of the backpack real leather or vinyl?

Accepted Answer

This company is the worst! DO NOT BUY!!! I received this product and it was COVERED in mold...absolutely disgusting and unsafe. I contacted the company via chat and was told to dispose of it and we would be refunded. So we threw it away. Waiting on refund and never received so I contacted them again and was told the previous agent gave us incorrect information and we need to send the product back. We already threw it in the trash a week before and were TOLD to do that.

So we spent over 6 hours on the phone with a dozen or more Amazon agents and they said "we cannot do anything because you threw it away ". No refund, no credit, nothing. So ridiculous. It makes zero sense.

I'm pretty sure this company has been sending the same moldy product over and over again because other people have had this issue. I compared my moldy backpack with other pictures on the reviews and they look identical. This company is the worst, please avoid at all cost. We still have not resolved this issue and will not be backing down. I will make sure everyone knows how bad this company and product is.

Question 3

How large are the plates?

Accepted Answer

Standard size dinner plates

Question 4

Is there space in the backpack to store food or is there just room for the dishes?

Accepted Answer

This company is the worst! DO NOT BUY!!! I received this product and it was COVERED in mold...absolutely disgusting and unsafe. I contacted the company via chat and was told to dispose of it and we would be refunded. So we threw it away. Waiting on refund and never received so I contacted them again and was told the previous agent gave us incorrect information and we need to send the product back. We already threw it in the trash a week before and were TOLD to do that.

So we spent over 6 hours on the phone with a dozen or more Amazon agents and they said "we cannot do anything because you threw it away ". No refund, no credit, nothing. So ridiculous. It makes zero sense.

I'm pretty sure this company has been sending the same moldy product over and over again because other people have had this issue. I compared my moldy backpack with other pictures on the reviews and they look identical. This company is the worst, please avoid at all cost. We still have not resolved this issue and will not be backing down. I will make sure everyone knows how bad this company and product is.

Item Weight	4 Pounds
Style	Modern
Color	Black
Material Type	Polyester

Picnic Backpack

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